Refund Policy

Last updated: December 2024

7-Day Money-Back Guarantee

We offer a full refund within 7 days of your initial purchase if you're not satisfied with CryptoRandom Premium.

Eligibility for Refund

Eligible

• Request within 7 days of purchase
• First-time subscribers
• Technical issues preventing use
• Service not as described

Not Eligible

• Request after 7 days
• Extensive use of premium features
• Repeated refund requests
• Violation of Terms of Service

How to Request a Refund

Contact Support

Send an email to support@crypto-random.com with subject line "Refund Request"

Include Your Details

Provide your account email and reason for the refund request

Receive Confirmation

We'll process your request within 3-5 business days and notify you via email

Processing Time

Once approved, refunds are processed within 5-10 business days. The refund will be credited to the original payment method used during purchase. Depending on your bank, it may take additional time for the refund to appear in your account.

Subscription Cancellation

You can cancel your subscription at any time through your Profile page. After cancellation:

• You'll retain access until the end of your billing period
• No further charges will be made
• Your account will revert to the Free plan

Questions about refunds?